Terms and Conditions
Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the Elimelo website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.
Intellectual Property
- All content on the Elimelo website, including text, graphics, logos, images, and software, is the property of Elimelo and is protected by Swiss and international intellectual property laws.
- You may not use, reproduce, or distribute any content without prior written permission from Elimelo.
Product Information
- We strive to provide accurate and up-to-date information about our products.
- However, Elimelo does not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, or availability. Prices and availability may change without notice.
Order Acceptance
- By placing an order with Elimelo, you make an offer to purchase the items subject to these Terms.
- Elimelo reserves the right to accept or decline your order for any reason, including issues related to stock availability or payment processing.
Pricing and Payment
- All prices listed on our website are in CHF (Swiss Franc) and inclusive of VAT, unless otherwise stated.
- Prices are subject to change without notice. Any changes will be reflected in the checkout process before payment.
- We accept various payment methods, and all transactions are processed securely. By providing your payment details, you confirm that you have the legal right to use the chosen payment method.
Shipping
- Please refer to our Shipping Policy for detailed information on shipping rates, methods, and delivery times.
- We offer shipping within Switzerland and to select international destinations.
- In case of shipping delays, we will notify you promptly.
Returns and Exchanges
- Right of Withdrawal (14-Day Return Policy): As a customer in Switzerland, you are entitled to a 14-day cooling-off period from the date of receipt of goods to return items purchased online for a refund, provided they are unused and in the original condition.
- Please refer to our Return Policy for full details.
- For faulty or damaged goods, Elimelo will cover return shipping costs. For other returns, customers are responsible for return shipping.
Privacy Policy
- Your use of the Elimelo website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to our privacy practices outlined in that policy.
Limitation of Liability
- Elimelo is not liable for any damages, including direct or indirect losses, arising from the use or inability to use our products, services, or website, except in cases of gross negligence or intentional misconduct.
Termination
- Elimelo reserves the right to suspend or terminate your account and access to our website at our discretion, without prior notice, for any reason, including violations of these Terms.
Governing Law and Dispute Resolution
- These Terms are governed by Swiss law.
- Any disputes arising from these Terms shall be resolved through arbitration or litigation in Switzerland. The jurisdiction will be at the Swiss court in the location of your registered business.
Changes to Terms
- Elimelo reserves the right to modify or update these Terms at any time.
- Changes will be effective immediately upon posting on the website. It is your responsibility to review the Terms periodically to stay informed of any updates.
Contact Information
- For questions or concerns regarding these Terms, please contact us at:
Email: jmbaumann@biwconsult.com
Phone: +41 078 336 87 48
By using the Elimelo website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications.